Refund & Returns Policy
At Godspeed Hoodie, we want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, we offer a 30-day free returns policy to make the return process simple and convenient.
30-Day Free Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item should be:
- In its original condition
- Unworn and unused
- Free from stains, odors, or damage
- Returned with its original tags and packaging, when applicable
Items that do not meet these conditions may not be eligible for a return.
How to Request a Return
To start a return, please contact our customer service team by email:
Please include your order number, the item(s) you would like to return, and a brief reason for the return. Our team will provide you with the instructions needed to complete your return.
Free Return Shipping
We offer free returns for eligible orders. Once your return request has been approved, we will provide you with the necessary return instructions.
Please do not send an item back without contacting us first, as this may delay the processing of your return.
Refunds
Once we receive and inspect your returned item, we will process your refund.
Your refund will be issued to your original payment method. Please allow up to 15 days for the refund to be credited back to your account after your return has been processed.
The time it takes for the funds to appear in your account may also depend on your bank or payment provider.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at sales@godspeedhoodie.us.
Please include your order number and, if possible, clear photos of the item so our team can review the issue and help resolve it.
Non-Returnable Items
Certain items may not be eligible for return if they have been worn, washed, altered, damaged after delivery, or otherwise do not meet our return requirements.
If you are unsure whether your item qualifies for a return, please contact us before sending it back.
Contact Us
If you have any questions about our Refund & Returns Policy or need assistance with a return, please contact us:
Email: sales@godspeedhoodie.us
Our customer service team will be happy to assist you with your return request.
Godspeed Hoodie is committed to making your shopping experience simple, transparent, and convenient.